Latest Frequently Asked Questions
Will the hammer arrestors ever fill with water?
No. The arrestors are gas filled and sealed with internal O-Rings. The only way that the arrestor will fill with water, is if one of the internal O-Rings fail. The O-Rings cannot be replaced and the arrestor would have to be replaced.
Can hammer arrestors be installed upside down?
Yes. Oatey hammer arrestors are gas filled chambers which absorb shock no matter what angle they are installed.
What is the maximum temperature that plastic water heater pans can be exposed to before the integrity of the pan is affected?
The Vicat softening temperature is 180°F
Where should I install Oatey Quiet pipes?
They can be mounted directly to the hot and cold connections on the back of washer or to the hot and cold water shut offs for the washer. We recommend they be mounted to the hot and cold shut offs for more stability.
Why are there 3 different floor sink grates?
The floor sink could be located in the middle of a floor or under a fixture. In either location; a full grate could be used to allow water to flow freely into the drain and help stop garbage from entering the drain and creating a blockage. The full grate will also allow for general foot traffic without tripping hazards. When under a fixture, you may have one or more drains draining into the floor sink. This is where the half and three quarter grates are used to accommodate an opening necessary to receive the incoming drain pipes, while providing some protection against garbage flowing into the floor sink.
Where should a floor sink be installed?
The floor sink is generally installed in light duty commercial applications, kitchens and mechanical rooms. They are not designed for areas where heavy weight loads could be applied on top of the grates, garages or loading docks.
How should a Roof Drain be installed when foam insulation is installed on the roof?
The roof drain should always be set onto the base of the roof structure unless otherwise specified by a roofing materials manufacture or project engineer. After the drain is secured into place using the Underdeck Clamp Kit, the roof would then be flashed (waterproofed). The insulation, other roofing materials and finishes are set into place according to the roofing materials manufacturer or the project engineer.
How is a Roof Drain Receiver Pan secured during installation?
Oatey offers a #47700 Underdeck Clamp Kit that is recommended for every roof drain installation. This clamp is placed below the roof and attached to the drain body with 4 pieces of threaded rod, and 4 nuts. Once installed the clamp will secure the drain body in place so that the waterproofing seal is less likely to be compromised.
Can waterproofing materials be used with all Oatey commercial drains?
No. Waterproofing materials can only be applied in series with our flanged drain assemblies. Please visit our website to select the right drain for your project.
Does the drain funnel come with the screws?
Yes
What are the measurements for the Washing Machine Pans?
Outside diameter 29¾” x 31¾”
Inside diameter 27-11/32” x 29-11/32”
Depth 2-19/32”
Does Oatey offer a washing machine pan without the ribs on the inside bottom?
Yes. The #34169 – 28”x30” pan does not have ribs.